Personal Finance Info

PPI: The Biggest Mis-Selling Scandal In History

Banks continue to set aside further money to refund customers

PPI was mis-sold for decades, and the sheer scale of the mis-selling means that thousands of people who were mis-sold PPI are yet to claim back what is rightfully theirs.

PPI was designed to cover repayments in the event of sickness, injury or unemployment. However, PPI was mis-sold because:

  • Consumers never asked for PPI
  • Consumers did not want PPI
  • Consumers did not know they were paying for PPI
  • Some consumers did not need PPI

Peace of mind and clarity over PPI is good news for consumers

Lloyds Banking Group have set aside a further £1bn (incl. administration costs) to compensate customers who were mis-sold PPI.

If you have or have had a loan, credit card, mortgage or car finance, then you should check whether you had PPI with it. It really is surprising how many people are sure they never had any PPI.

Consumers still have time to claim before the PPI deadline

Even if you are not sure if you ever had PPI on your credit cards and loans, you could find out for free. You can now find out without a phone call too. Start with a FREE PPI Check.


All we need are a few basic details and a pack is on its way to you. Keep an eye out for our confirmation e-mail.


Check your personal details, give us the name of your lenders and banks, and sign the Letter of Authority.


We’ll come back to you on whether you’ve paid PPI. If you have, you can claim with us and let us finish the job for you, or you can proceed yourself.

We know that, from time to time, life gets in the way of these things. We understand that – and throughout the process we will send you e-mails to keep you fully in the loop.